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That's all for this Trip. See you again for more adventures!
In case client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 15 days prior to journey date via e-mail/SMS..
The customers can prepone /postpone their tour once without any additional charges (if intimated before 15 days of travel date in written). However postponing & preponing second time will attract additional charges.
Also note that few service providers (Hoteliers, Transporter etc.) may apply postpone/prepone charges even after meeting above requirement. In such cases postpone/prepone charges will deducted from the advance amount deposited.
In all prepone or postpone scenarios, the services and the costing will be subject to availability of Hotel/Volvo and season/off season time.
We do not accept any changes in plan within 15 days of travel date. However in rare cases like adverse climatic conditions or strikes, package can be postponed which will be intimated to you beforehand.
The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.
The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: In order to transfer your booking you must meet the above terms and conditions first).
Changes/Cancellation by Traveller
After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes, but it may not always be possible. Any change request must be in writing from the person who made the booking. All costs incurred due to the amendment will be borne by you.
Cancellations must be made in writing via email.
The following cancellation charges apply:
In cases of natural disasters, political unrest, or other unforeseen events, we will work with you to provide the best possible resolution, which may include rescheduling, cancellation, or credits for future travel.
Refunds may be adjusted based on third-party policies (hotels, airlines, etc.).
Changes/Cancellation by Yatrik Tribe
We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements. However, occasionally, we may have to make changes, and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date.
We also reserve the right, under any circumstances, to cancel your travel arrangements by assigning reasons to you. In such situations, a full refund or rescheduling will be offered.
If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather), we shall first try to offer alternative dates for the tour if the tour hasn't already commenced.
We are not liable for costs incurred due to force majeure or government travel restrictions.
If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis, depending on the portion of the tour utilised by you.
In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.
Refunds:
If you have a complaint:
If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter, etc.) and/or our representative immediately, who will endeavour to set things right. If your complaint is not resolved locally, please follow this up within 7 days of your return home by writing to us with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third-party service providers are independent contractors who are at no time under our control or supervision.
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